Withdrawal Costs
If the consumer executes the right of withdrawal, he will have to pay no more than the costs of returning the product.
If the consumer has made a payment, the entrepreneur shall pay back this amount, via the original used payment method, as soon as possible but no later than within a few days after the repeal or after the return shipment.
Exclusion Right of Withdrawal
The exclusion of the right of withdrawal applies only if the entrepreneur has clearly mentioned this at least in time before the conclusion of the agreement.
Exclusion of the right of withdrawal is only possible for the following products:
-
Which are established by the entrepreneur according to specifications of the consumer
-
That they are clearly personal in nature
-
Which cannot be returned because of their nature
-
That can spoil or age quickly
-
Whose price is bound to fluctuation on the financial market which the entrepreneur has no influence
-
Individual newspapers and magazines
-
For audio and video recordings and computer software of which the consumer has broken the seal.
Exclusion of the right of withdrawal is only possible for the following services:
-
Concerning lodging, transport, restaurants or to spend leisure on a certain date or during a certain period.
-
Whose delivery has begun with the express consent of the consumer before the consideration period has expired.
-
Concerning betting and lotteries